pg25's commitment to responsible and safe play
We believe entertainment is enjoyable when it stays within control. We are committed to ensuring your gaming experience on pg25 is always fun and safe.
Why responsible gaming matters
Online gaming and betting is an entertainment activity, but if it goes unchecked it can have a negative impact on personal, family, and financial life. pg25 is committed to creating a safe, transparent, and trustworthy environment for players in Bangladesh.
The core principle of responsible gaming is that you control the game — the game does not control you. Setting a budget, managing your time, and staying aware of your emotions are the marks of a responsible gamer.
Our platform includes a number of practical protection tools that help you manage your own gaming habits. This page explains all those tools and tips in detail.
Important: pg25 is for individuals aged 21 and above only. Creating an account or playing is strictly prohibited for minors. If you know someone who is underage, please notify our support team immediately.
🛡️ pg25's core principles
- Player protection is our top priority
- Service for players aged 21 and above only
- Transparent rules and fair play guaranteed
- Option to set your own limits
- Support available at any time
- Commitment to assisting problem gamblers
Your protection tools
Deposit Limit
You can set your own limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period — this delay is intentional to protect you from spending more on impulse.
Time Control
Set your own time limit for each gaming session. Once the set time is up, the system will automatically alert you. This feature is very effective for maintaining a healthy balance between gaming and family, work, and personal life.
Self-Exclusion
If you feel it is necessary, you can lock your account for a set period or permanently. During this period you will not be able to log in or play. This is the most powerful protection tool and can be activated at any time with the help of the support team.
Gaming History Review
By logging into your account, you can view your complete history of deposits, withdrawals, bets, and session times at any time. Reviewing your own patterns makes it easier to identify problems at an early stage.
24/7 Support
If you feel gaming is getting out of control, contact us via live chat or email — 24 hours a day, 7 days a week. Reach out in Bengali; our support team is always ready to help guide you in the right direction.
Age Verification
Age is verified when opening an account on pg25. We take strict measures to keep minors away from gaming. If children also use your device, make sure your account is protected with a password.
Signs of problem gaming
Ask yourself the questions below. If the answer to two or more is "yes", consider seeking help.
- Are you spending more money on gaming than you set aside for it?
- Do you keep coming back to chase your losses?
- Are you hiding your gaming from family or friends?
- Do you feel restless or uncomfortable when you are not playing?
- Are you neglecting work, studies, or family responsibilities?
- Are you borrowing money or selling assets to play?
- Have you tried to stop multiple times but been unable to?
Tips for staying safe
💡 Healthy gaming habits
- Set a monthly budget before you play and stick to it.
- Do not treat gaming as a source of income — it is entertainment.
- Never play when you are tired, upset, or under the influence of alcohol.
- Set a fixed time limit for each session.
- Regularly take part in other hobbies and social activities outside of gaming.
- Do not place bigger bets to try to recover losses.
- Talk openly with your family.
Remember: Asking for help is not a sign of weakness — it is a sign of courage. Our support team will assist you with complete confidentiality.
pg25's protection policy in detail
🔐 Minor Protection
The minimum age to play on pg25 is 21. Age is verified at registration and additional documents may be requested in suspicious cases. If you suspect a minor you know is using this site, please inform our support immediately.
If children or teenagers in your household also use your device, use browser locks or parental control software.
⏸️ Break and Time-Out
If you want a temporary rest, use the time-out option. Your account can be deactivated for a set period (for example, from 24 hours to a few weeks). Once this period ends, the account is automatically reactivated.
For a longer break, the self-exclusion option is more suitable and can be activated by contacting the support team.
💳 Deposit and Loss Limits
You can set your own deposit limit and maximum loss limit directly from your account. Lowering a limit takes effect immediately. A request to increase a limit takes time to process — this delay is intentional so that decisions are not made on impulse.
The minimum deposit on pg25 is ৳500 and the minimum withdrawal is ৳500.
🚫 Permanent Self-Exclusion
If you feel gaming is having a harmful effect on your life, you can request permanent self-exclusion. Once this decision is made, it cannot easily be reversed.
While self-exclusion is active, no promotional emails or notifications will be sent to you. Contact our support team — [email protected].
Help and Contact
🎧 pg25 Support Team
If you feel gaming is becoming a problem, or if you want to know about any protection tool — our support team is always here for you.
📋 Contact us when you
- Want to set or change a deposit limit
- Want to activate self-exclusion
- Need a time-out or a break
- Notice any unusual activity on your account
- Suspect a minor is using the account
- Want to share any question or concern
There is no "bad time" to reach out to our team. Your protection is our priority.
Responsible Gaming — FAQ
Enjoy safely —
with pg25
Play responsibly and enjoy pg25's wide game collection. Check our FAQ to learn more or log in directly.